Terms & Conditions

Free Shipping Policy

Free shipping for orders greater than $20 (after discounts and promotions) applies international delivery by regular mail to any country of the world.

 

Applications

These terms and conditions apply to all offers, orders and agreements of the website Tattooerra.com. The acceptance of an offer or the placement of an order implies explicit acceptance of the applicability of these Terms and Conditions.
Deviation from these Terms and Conditions can only be established by written permission from Tattooerra.com owner. In such a case all other parts of this Agreement continue to be binding without compromise.
All rights and claims, as stipulated in these Terms and Conditions and eventually future agreements on behalf of Tattooerra.com, are stipulated as well as on behalf of Tattooerra.com enlisted middlemen and other third parties.
 

Offers/Agreements

All offers of Tattooerra.com are without engagement, unless explicitly reported otherwise. Offers and conditions do not automatically apply to reorders.
Tattooerra.com unconditionally reserves the right to modify prices especially when it is legally required.
The Agreement will begin upon acceptance by Tattooerra.com of your order. Tattooerra.com is entitled to decline any offer or to specify certain terms or conditions to deliver, unless explicitly stated otherwise. In case of declining an offer Tattooerra.com notifies within three working days after receiving an order.
 

Cooling off period

The buyer is entitled during one month (30 days) after reception of the product to dissolve the agreement without notification of reason and to return the product in the original, unopened and undamaged package on own expenses to Tattooerra.com. Wholesales customers are explicitly excluded from this stipulation.
The return procedure and its conditions are described in art. Returns of Merchandise.
 

Pricing and Payments

Pricing information regarding the offered products and services are in American Dollars (USD, $). Pricing information does not include taxes or customs payments in your country. For this information please contact your country customs office before order.
Ordering cash on delivery is not possible.
Payment may be made by means of your choice agreed upon while placing the order:
- Paypal
- Credit cards.
Tattooerra.com delivers orders after reception of full payment.

 

Information data 

Client will take care that data such as e-mail address, name and address, bank account identification are complete, correct and updated.
Also you confirm that you have legally competent and authorized to use any service of this website.
 

Deliveries

All orders will be delivered at home address, unless a different delivery address is indicated at the moment of ordering. We aim at shipping goods 24 hours after ordering. If noticed during processing the order that we cannot meet up to delivery period , the client will be notified about actual delivery period.
If, due to circumstances beyond control, delivery of goods should take more then 14 days, Tattooerra.com as well as the client will have the possibility to end the agreement free of charges, after which both parties will be released from mutual obligations. Payments eventually already received will be refunded.
Stated delivery period on Tattooerra.com is only indicative. Tattooerra.com will not be bound by the estimated date. Exceeding delivery date will not give right to compensation.
Purchased goods are obliged to be taken on the moment of delivery. In case of refusal or neglect concerning provided information or instructions necessary for delivery, purchase goods will be stored at clients risk and account.
In case of providing a wrong delivery address extra delivery costs will be at clients proper account. In case of goods delivered at a wrongly provided delivery address Tattooerra.com cannot be held responsible for recuperation of goods and/or any refunding of goods.
 

Returns of Merchandise

The client service of Tattooerra.com will first be notified through e-mail (i@tattooerra.com) or by letter before returning goods.
No returns will be accepted and refunded if merchandise is opened and damaged. Custom tattoos are not eligible for return and refund.
After reception of returned goods the complete amount of purchase will be paid back within fourteen (14) calendar days.
Client remains responsible of delivery charges for returning merchandise.
 

Property Handover

Tattooerra.com remains the sole proprietor of delivered goods until complete selling price is paid.
 
 

Intellectual and Industrial Ownership

All intellectual and industrial ownerships applying to Tattooerra.com delivered products should be completely and absolutely respected.
Complete policy concerning intellectual property can be found in the Disclaimer on the bottom of each page of the Tattooerra.com website as well as here.

 

Liability

Client is obliged to investigate merchandise at time of delivery checking for conformity with made agreements.
If not so contact has to be made with Tattooerra.com as soon as possible and at least within 2 working days through e-mail (i@tattooerra.com) or by letter.
Complete policy concerning restriction of liability by using Tattooerra.com website can be found in the Disclaimer at the bottom of each page of Tattooerra.com website or here.

 

Complaints Procedure

Tattooerra.com aims for satisfied customers. In case of complaints about merchandise and/or service delivered by Tattooerra.com do direct them towards us.
Complaints can be directed to Tattooerra.com by mail to i@tattooerra.com or by letter to Tattooerra.com.
Answer will be received between two and at the latest five working days.
 

Orders and Communication

Tattooerra.com cannot be held responsible for delay, misunderstanding, miscommunication about orders and messages as a result of communication by internet or any other means of communication between client and Tattooerra.com, as well as between Tattooerra.com and third parties, as long as these refer to the relationship between client and Tattooerra.com, unless in case of gross fault by Tattooerra.com.
 

Privacy and personal data

Tattooerra.com will in no case deliver or sell personal data (name, address, e-mail address, buying information, etc.) to third parties.
Complete privacy policy can be found at the bottom of each page of Tattooerra.com website or here.
If you have any questions about how we collect, store and use your personal information and data please contact us as follows or in order to access or correct your personal information:
 
Email us:
i@tattooerra.com
 

Governing Law and authorised Jurisdiction

This agreement will be governed exclusively by the laws of Ukraine. In case of conflicts concerning conditions, obligations, offers, orders and agreements only jurisdiction of the Courts of Kiev, Ukraine will apply.
 

Contact Us

It is important for us to know what visitors have to say about our Services. To contact us with your questions or comments please email us at i@tattooerra.com.